Categories: Resource

Top Business Process Outsourcing (BPO) Companies In The World

These days, BPO Companies are said to have become the norm for the majority of the industries. BPO stands for Business Process Outsourcing. It can help reduce costs while enhancing the overall productivity of the client’s business. It has lays emphasis on mainly primary business activities. Such companies offer a variety non-core business-related operations ranging from HR to data entry services. It is essential to select the best one to enjoy the benefits.

Top BPO Companies in the World

1. Cognizant

Cognizant US-based company offers IT-related and innovative consulting solutions. It caters to several well-established global organizations like JPMorgan Chase, Wells Fargo, etc. It also is well-known for Cloud, AI and IoT solutions. Major BPO Services offered are:

- Digital Strategy
- AI
- Digital Engineering
- IOT
- Intelligent Process Automation
- Engineering & Quality Assurance
- Enterprise Services

2. Accenture

Accenture company has earned a reputation for itself in the Information Technology domain. They offer business ops, technology and consulting services. They are known to cater to several Fortune 100 giants. Having over 500,000 employees spread across the globe, it is among the world’s largest professional services. It offers the following BPO services:

- Technology consulting
- Business strategy services
- IT services
- Analytics & Digital Marketing
- Security services
- Cloud Services
- Healthcare Management Consulting
- Blockchain solutions
- Supply Chain services

3. Wipro

Wipro Indian-based multinational BPO company provides BPO, IT and consulting services to worldwide clients. It has received numerous globally acclaimed industry rewards. It also has managed to enter the Fortune Global 2000 list. Its clients include Philips, Walmart, etc. The BPO services offered are:

- Cybersecurity
- Industry 4.0
- DevOps
- Blockchain
- Cloud
- Data Analytics
- Digital Workspace Solutions

4. IBM

IBM company helps its clients to develop what is termed as ‘customized’ and ‘intelligent’ workflows. It targets existing, reinventing traditional business practices to embrace automation, AI, Cloud and IoT to enhance their digital abilities. Currently, it employs over 352,000 people spread across the globe. Some of the BPO services offered are:

- Risk Management
- Customer Care
- Blockchain
- Big Data
- Automation
- Finance Transformation
- HR Services
- Procurement Services

5. Infosys

This company does not need any special introduction and is a popular name in BPO and IT management spaces. It boasts of catering to global clients helping them to enhance their digital agility, thereby boosting overall performance. It offers the following BPO services:

- IT Consulting
- E2E Outsourcing
- Finance & Accounting
- Customer Service
- Legal Process Outsourcing & Consulting
- HR Services
- Analytics
- Automation
- Digital Interactive Services

6. Genpact

This American BPO company is quite popular in the international circuit. It is well known for its analytics and AI services. It offers the following BPO services:

- Finance & Accounting services
- Risk & Compliance Management
- Supply Chain Management
- Procurement
- Enterprise Performance
- Wealth Management

7. Teleperformance

Teleperformance French client experience management firm provides wide range of BPO services to its clients belonging to diverse industries. It has been successfully providing cutting-edge services to its clients for more than four decades. The BPO services offered by them are:

- Sales
- Customer Care
- Analytics
- Social Media
- Customer Experience Consulting
- Intelligent Automation
- HR Services
- Translation
- Content Moderation

8. Concentrix

Concentrix BPO company provides its 80+ Fortune 500 clients with a variety of services. It employees over 225,000 people spread across the globe. It offers the following BPO services:

- Finances & Accounts
- Analytics
- Customer Engagement
- Marketing Solutions
- Design
- Automation

The above are the top BPO Companies in the world that you can consider outsourcing your work to increase productivity and profitability.

Sameer

Sameer is a writer, entrepreneur and investor. He is passionate about inspiring entrepreneurs and women in business, telling great startup stories, providing readers with actionable insights on startup fundraising, startup marketing and startup non-obviousnesses and generally ranting on things that he thinks should be ranting about all while hoping to impress upon them to bet on themselves (as entrepreneurs) and bet on others (as investors or potential board members or executives or managers) who are really betting on themselves but need the motivation of someone else’s endorsement to get there.

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