Businesses are constantly looking for new ways to market themselves to attract new customers and social media is one of the most popular channels.
As traditional methods of marketing such as TV ads or direct mail become less and less effective, companies are turning to social media to find and communicate with consumers and the people who influence them. Through social media, we can share our opinions and experiences anytime and anywhere.
Related Post: Top 5 Benefits of Social Media Marketing
For businesses, social media is a fantastic way to reach and engage potential customers. It can mean opportunities for communication with customers, in-depth customer dialogue, building relationship, raising brand awareness, and showcasing products and services among other things.
Below, we share the main benefits of using social media marketing for your business.
Sell Directly To Customers
Although companies today still practice reselling, it’s becoming more and more common to focus on selling directly to their customers. By selling to customers directly, profit margins increase and it’s easier to control sales in your company.
A retailer may place a large order, but not always pay immediately. Often this takes place after the retailer has sold the products. This can mean that the company needs to make large expenditures and does not get the money back immediately. It may affect other sales or a new large order coming in.
Social media has been a huge advantage for many smaller businesses, as it allows for organic growth without spending money on marketing. In addition, both large and medium-sized companies use social media to strengthen their brand and generate more customers.
Social media are platforms built for people to engage and socialize with each other. As a result, it’s good for companies to increase the number of followers by engaging them and staying active on their platforms, for example by liking pictures and commenting. However, keep in mind that different social channels often have different functions and fulfill different goals, so different strategies may be required.
Let’s take Instagram for example. You can successfully increase the number of Instagram followers if you implement the right strategies. Additionally, you can always look into hiring a growth partner who will help you attract real and relevant followers.
Increase Brand Awareness
With 59% of the world’s population using social media, these platforms are a natural place to reach new and potential customers. Bear in mind that a whopping 83% of Instagram users say they discover new products on the platform.
Regardless of whether you are on Facebook, Twitter, or Instagram, you must be sure that the target audience you want to reach is on the channel you have chosen. You want to increase your sales and drive traffic to your website but also portray your brand in the right way and make sure that your audience understands the values and messages your brand stands for.
Producing social media content is a time-consuming job. Fortunately, using various social media tools can save companies precious time. If a company is active on more than one social media, it can be tiresome to go to all the company’s pages to write a post and keep all the pages updated.
But companies can, for instance, use social media dashboards and manage multiple profiles and networks and publish content at the same time. In this way, the company saves time, as they do not have to enter each social media individually to keep all the pages updated.
Better Understand Your Customers
Social media marketing helps you understand your audience. Many simple, free, or low-cost social media monitoring tools will allow you to learn basic information about your market. You can get information about competitors, clients, and customers and gain insight into your organization, products, and services.
Social media channels such as Twitter and Instagram make excellent marketing tools because of the interaction that brands can have with their customer base. By reading their tweets and status updates, they can gain valuable insight into their daily lives and consumer behaviors and learn what products they buy and why, what interests and hobbies they have, what kinds of posts they like to share, and what websites they tend to visit the most.
The points above highlight the obvious benefits of social media marketing. When you understand your customers, you can create high-quality content and more compelling posts, which leads to increased traffic. But the benefits can sometimes go far beyond marketing, helping you identify customer pain points, improve sales conversions, and even enhance your product strategy.