If you’re a social worker updating your resume, you’re probably writing about individualized care plans and crisis management. Basic social work stuff, right? But how will you make your profile stand out against tens (or hundreds!) of your peers?
Your resume has one main purpose: to show what distinguishes you from other candidates in a way that makes you a great fit for the job. The best way to do that is to show what you’ve done by emphasizing the benefits for the organizations and people you’ve worked with.
This means you have to go beyond the traditional roles or tasks and use your resume to outline how you’ve solved problems, improved a certain process, started an innovative project, or demonstrated leadership. When you can attach a numerical result to the whole thing, it’s even better! I know that most of what you do isn’t measurable because you’re not an accountant or a sales rep. but you still have a couple of options to include numbers on your resume, as we’ll see.)
In resume-speak, we have a name for these bits of information that make you look more professional and experienced than the pack: accomplishments. Let me share some examples of accomplishments that I’ve found in resumes of social workers, youth workers, case planners, and the like:
You might not see right away why these examples are compelling. However, when you contrast them with roles and responsibilities (examples listed below), which permeate most of your peers’ resumes, the difference becomes more obvious. Imagine looking at a pile of 50 resumes, where most of the experience bullets look like the following:
Do you agree that most of these points are pretty much Social Work 101? They do talk about your job as a social worker, but they won’t give employers the impression that you’re better than the previous candidate.
Now, the beauty in the list of accomplishments (the first one) is the fact that it speaks your potential employers’ language. It focuses on things that matter to them. You can train your co-workers, you’ve made programs grow, and you’re constantly learning. Beyond the accomplishments themselves, you are demonstrating soft skills (such as motivation) and values (such as your work ethic).
Imagine you’re a manager and you learn that one of your mental health workers is moving far away, leaving a hole in your team. And you have an idea of the sort of professional you’d like to see there. If you’re concerned with the team’s dynamics, you might want someone with leadership skills. If there’s just too much to do and everyone feels overloaded, a candidate with an eye for efficiency and program management will become quite appealing. In other words, you’re looking for accomplishments and results that can solve your problems!
A resume does not succeed when it demonstrates that you can do the job properly. If only it were that simple! A resume succeeds when it makes you look particularly well-suited to deal with the employer’s major concerns when compared to your peers. And that’s why focusing on your accomplishments increases your advantage.
Before moving on to practical tips for including your accomplishments on your resume, I want to clarify one point. I’ve already alluded to the fact that social work isn’t an easily measurable profession. This can make translating your accomplishments to your resume a bit harder than if you were in IT or Finance, for instance, since a lot of information in these fields is already monitored in a spreadsheet or system.
That being said, there are things you can measure in social work. This means your resume should have as many numbers as possible. But there are also meaningful qualitative accomplishments, and certain roles or tasks can help you stand out because of their context. Consider instances in your career when you’ve held a high caseload, managed organizational issues, or worked in a tough neighborhood. Develop a personal “top 5” of things that make you distinctive. It will help you write a good resume summary and answer the critical interview question, “Why should we hire you?”
The list of accomplishments already presented might help you remember your own. Here are some questions that could also bring a light bulb moment. Make sure to go through this list slowly while thinking carefully about each of your jobs.
With this material, you’ll be off to a great start! Your resume will showcase your accomplishments and stand apart from the commonplace resumes that merely list job duties.
Article Written by Richard Poulin
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