Customer churn rate is a critical metric to calculate for every company with a subscription-based business model. By quantifying the…
The alignment between the sales and marketing departments is called Smarketing. It represents an agreement between two teams who share…
Introduction In its most basic form, supplier relationship management (SRM) is the interaction and management of outside vendors who can…
Cloud contact centers are replacing local call centers. In this way, cloud-based contact centers are becoming more common due to…
Tech-integrated personalized solutions have become the norm across businesses and help them to stay ahead of the competitive curve in…
Your business may be presently running smooth. Being a tech-savvy entrepreneur, you are expected to be efficient to have an…
Virtual brainstorming is easy and efficient. It doesn't require any special equipment or software, just a group of people who…
To reach superior productivity, performance, and growth in your business, you need additional resources. Custom enterprise software development happens to…
Why use a virtual agent for business? Any successful self-service channel requires a virtual agent software implementation. It assures clients…
For businesses to prosper and expand, they need to have good strategies to manage their resource, especially those involved in…