Customer Experience

Is Your Business Creating Omnichannel Experiences? 5 Ways to Make Them Happen

These days, businesses are about more than, well, doing business. After all, customers are looking to have a personal stake…

6 years ago

Marketing – Customer’s Point Of View

The cost of the product and its value are not the same things. But defining the difference between the two…

8 years ago

7 Things to Avoid in Customer Service

Smart companies understand the importance of customer service. They know that great customer service is a key driver of customer…

8 years ago

How to Handle Different Personality Types of Customers

People are different from each other, from their personalities and expectations, from the environment they’ve grown up in and living…

8 years ago

10 Different Types Of Customers Servers Deal With

They're what keeps us going. Being a waitress can be tough. Although the job is seen as a kind of…

8 years ago