call centers

Data Analytics in Call Centers: Personalization Secret or Unnecessary Complexity?

When we look at a data analytics in call centers, we are talking about hundreds of thousands of interactions across…

3 months ago

What Is An Internet Telephony Service Provider And How To Set Up Your ITSP?

ITSP provides digital telecommunications services over the Internet using Voice over Internet Protocol (VoIP). In many cases, ITSPs provide services…

3 years ago