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  • How to Handle Different Personality Types of Customers

    People are different from each other, from their personalities and expectations, from the environment they’ve grown up from and living in, etc. So, there is no surprise that sometimes, in the same situation, people react so differently. Yes, I’m talking about the situation of live chat customer support when...
  • Top 10 steps to turn your idea into a startup

    Everyone has at least one idea for the next big thing. What makes startup founders different is their willingness to take action to make one of those ideas a reality. If you’re thinking you may want to leave your day job and set out as a founder, it might...
  • How to Set the Right Goals for Your Business?

    Setting effective and achievable business goals is at the heart of any good business goal setting strategy. While many people say they want to achieve success in business, not everyone has the wherewithal to follow through and do so. What sets them apart? The person versed in the art of goal...
  • Small Business Accounting 101: Ten Steps to Get Your Startup on Track

    You’re about to launch your online store (or maybe you just launched) – congratulations! It takes perseverance and passion to get to the point you’re at. However, as you know, business ownership is a constant flood of satisfying milestones coupled with expanding to-do lists. With your launch, you’ll need...