Business Analyst Career

When working in customer service, you won’t be dealing only with different types of customers in sales situations. A bulk of customer service agent’s work will be dealing with a variety of customers who have a problem. They won’t necessarily bring in new business, but you have to help...

Small companies facing myriad problems on a day-to-day basis. External problems are countless and include the state of the economy, the high cost of insurance, taxes, red tape, health and safety, lack of bank lending, competition within the your place and from abroad, transport issues, employee skills gaps and shortages...

In an increasingly competitive world, businesses need to deliver an exceptional customer service to maintain their competitive edge. Since providing this superior customer experience is linked directly to the quality of your products and processes, it all depends on effective and efficient business process testing. Business Process Testing(BPT) is...

They’re what keeps us going. Being a waitress can be tough. Although the job is seen as kind of a dead-end profession, most people simply don’t understand the true ambition and hard work it takes to be a server. One of the difficulties, besides running our butts off and...

The world got its first look at the Faraday Future FF 91 SUV during a Las Vegas drag race last week. It was a fitting debut for a car that was designed and built in less than two years: It flew off the line in an event building, only...

It’s a good question. I come across different opinions all the time. Some folks say it isn’t important, while others say it is. Personally, I like to look at any activity or task from the perspective of what beneficial impact it will have on maintaining and nurturing one’s relationships....

When selecting the right business intelligence tools for your organization, consider your company, your employees, your departments and teams – and the success factors that drive your decision-making. What isn’t working currently, and what factors would benefit from improvement? Choose tools that allow you to visualize and analyze relevant data,...

Many budding entrepreneurs struggle mightily with that first step – out of their comfort zone and into the unknown. They keep asking people like me whether the time is right, and the truth is that there’s never an ideal time to start your own business. It’s like starting a...

There are certain topics that even some of the best journalists can’t fully grok. One of them is profitability. I find it amusing when a journalist writes an article about a prominent startup (either privately held or preparing for an IPO) and decries that, “They’re not even profitable!” I...