Madman Technologies Pvt. Ltd. is a company specializing in IT Consulting & Enabled Services, providing products and services in the fields of Information Technology, Data Center Solutions, Video Analytics, Cyber Security Audits, Network Design, IoT/IoE, LMS, and Drone requirements and analysis, Robotics Design and Consulting, Custom Software Design, AMC, among others. By employing emerging and modern technologies and customizing them to meet individual customer needs, the company’s products and solutions provide the best customer experience. Presently, the company offers the best-tailored solutions to small and large enterprises in India. The company’s high-profile service portfolio accommodates clients’ various needs with a customer-friendly approach, courteous communication, and excellent after-sales services.
The company prides itself on a team of technical experts and entrepreneurs dedicated to delivering tailored solutions that enable it to build long-term relationships with customers. The company strives to provide its customers the most cost-effective, quick, and reliable services.
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Manish Gupta and Vaibhav Singh, the company founders, created the startup in January 2019 to provide IT consultancy & services to clients using emerging technologies by applying their expertise in the business world. It started in Noida, Uttar Pradesh, and is now present in two additional cities, namely Goa and Bhopal. The idea behind this startup was to provide solutions according to the customer’s current city (even if it was tier-3 or tier-4). A point worth considering is that businesses and individuals can solve their problems quickly in metro cities. However, in Tier-2 and Tier-3 cities, technologies have yet to reach the point where citizens can easily access them. As a result, Manish Gupta and Vaibhav Singh came up with the idea that underlies the company’s vision. Founded in 2019, the company has assisted over 257 customers in more than 100 cities in India. The company has grown to 12 young and energetic employees, starting with just three. Having put in so much hard work and passion for so long, the company is on a mission to establish a global presence with its first foreign office in Northern Europe.
The company’s mission is to disrupt how Technical consulting firms operate, which have been around for a long time. Consulting firms have traditionally offered only the solutions as requested by clients. In addition to delivering consulting services, the company also educates clients about the products available in the market that can further enhance their operations. The company also provides customized solutions to meet the clients’ specific requirements. The company is committed to providing the latest technological products, services, and back-end support. The company experts create a supportive environment in which its clients grow and thrive. For this purpose, the company has assembled a team of tech experts and professionals to succeed and prosper in a competitive environment.
The company targets a broad range of industries, from commercial to government to private. The business model of the company consists of B2B (Business to Business), B2C (Business to Customers), and B2G (Business to Government). However, customer numbers have declined significantly due to COVID for B2B and B2C. Conversely, the company experienced much more success in the B2G segment and is proud to claim that they have the most significant number of customers in this sector. The company has provided services to more than 257 customers in three years. The company continually strives to expand its reach to more customers from metro cities to remote locations. The customers are delighted with its products and services. This stellar reputation has many repeat customers due to the high-quality, unbeatable services that build long-term relationships.
“We expect customers to give us a chance to assist them with their technological problems. As soon as they use our service, we are sure that they will become acquinted to it. Compared to any other marketing strategy, word of mouth can help a brand reach a wider audience. Therefore, we ask customers who have already leveraged Madman’s services to recommend it to others.”
Due to higher production costs, the company hasn’t reached breakeven yet. However, the company continues working hard to build the brand and win as many customers as possible. So far, the company has been bootstrapped and has not raised any funding. Since the company’s goal is to expand within and outside the country, it definitely requires financing from investors. Hence, the company is looking for investors who can mentor its team to contribute to further growth.
Message to your customers and viewers:
“People are often hesitant to order products or services from startups since there is little evidence regarding their quality. But Madman has trained professionals who will educate you first about the products and then take full responsibility for their services from beginning to end. We want to spread the message of giving startups opportunities so that people can start new enterprises and be consistent. Give our consulting services a try; you’ll be able to repeat it within a short period.”