Introduction of modern technology has led to dynamic progress of workplace communication. New standards have been introduced to contact others. Hence, it is possible to use certain ways to enhance your existing communication and leadership skills.
Message content that is planned to get across can be termed to be the initiating point of any effective communication. You should exhibit clear communication while providing accurate information. Be it having some informal conversation or sending your employees with mass email, the right type of information is to be used. Avoid controversial matters and tropics that get too personal. Otherwise, it will only result in losing your professional credibility.
Result-oriented workplace communication skills
Following them can help enhance relationship with other co-workers and increase productivity.
1. Clear information:
Some information is passed on to others in a relay. You need to commutate accurately and clearly to avoid confusion arising from lack of clarity. Try to plan your communication to ensure passing on correct information. Do not write emails in haste to prevent miscommunication. You also need to learn conflict resolution skills to prevent and solve workplace issues between employees from occurring.
2. Face-to-face communication:
These days, emails are considered to be the primary communication method. Electronic communication might have detrimental effect upon any relationship, especially with other co-workers. Electronic communications may get misinterpreted even if you had sent it with good intentions. The reason is because the conversation comes in non-verbal gestures, devoid of facial expressions, thus giving out wrong meanings. Hence, it will be useful to visit the co-worker in person or speak to him/her over the phone to convey something crucial. It will also develop leadership.
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3. Listen patiently:
This vital skill is something that many lack in. Conflicts mostly arise due to poor listening skills. Therefore, give a patient hearing to what others have to convey. If during the long or short conversation, you think about some other things, you just fail to give attention. To verify accuracy, paraphrase what the other person had said. It helps reduce conflict while allowing you to become more effective as a communicator. Artificial intelligence, a wonderful modern tool, being introduced in the workplace has helped to communicate effectively with vendors and clients.
4. Combine non-verbal and verbal communication:
Get to know the value of non-verbal communication and learning conflict resolution skills. This way, you can become an effective communicator. Non-verbal and verbal messages should be in agreement. Also indulge in positive non-verbal feedback like nodding your head while practicing open body posture. It ensures smooth flow of conversation.
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5. Ask lot of questions:
When you ask questions, it clearly shows that you have were serious to gain knowledge on what is being said. It also confirms of having understood the message being conveyed. Questions can help gather vital information. Ensure it is relevant to the topic. Do not ask stray questions. If you already know the topic to be discussed and unaware of what questions to ask, you can take help of artificial intelligence.
6. Avoid gossip:
There may be some co-workers, who might be gossiping at the office about others. Simply smile and carry on with your work. Indulging in idle gossiping only provides negative impression while developing unwanted problems. It also impacts relationships quite negatively with other co-workers. Respect can be earned only if think positive and refrain from such gossips. This will provide you with more credibility.
Therefore, implementing the above tips will ensure you gaining on vital communication Skills necessary to achieve success in any office setting. Remember, effective communication should be practiced all the time to reach the top. This way, others will view you as a leader.