Good internal communication is a critical element to the success of any business. In fact, a study has shown that employees in a modern workplace spend about 80% of their time on collaborative activities. In this modern business world, digital communication tools are key to maximizing these interactions.
Unfortunately, most businesses suffer from fragmented, disconnected in-house platforms. A small startup with 5-10 employees can work well with regular messengers such as email or social media apps. However, as you hire new employees and establish a more branched structure, you’ll need a specialized internal communication platform—one that incorporates seamlessly into your existing processes and is custom-built according to your employees’ requirements.
Source: 5 Steps To Building A Business Communication Platform