How to Change SRD Phone Number Without Application ID

If you applied for the South African Social Relief of Distress (SRD) grant and then lost your SRD phone number, you may be thinking about how to change your SRD phone number without application ID. If you are facing this issue and want to solve it, this guide will help you. This problem can be easily solved if you follow the correct steps.

This guide will make you understand how to change your SRF phone number without your application ID. You can share it with others, too who are facing the same issue.

What Is the SRD Grant?

Before talking about how to change SRD phone number without application SRD, first discuss what exactly the SRD grant is. It is a program related to supporting finances run by the South African Social Security Agency. The full form of SRD is Social Relief of Distress. The main objective of this grant is to help people who are not working and are facing money-related issues. This grant is designed to help people in South Africa who do not have money for their basic needs.

To apply for this, a person has to give personal information such as ID number, phone number. The application also has to submit the details of the bank and the bank account to get money.

Many people face the issue of phone numbers after they register for the SRD grant. Most common issues are: either they change their phone number or lose their phone number. The phone number that is linked to the SRD grant is important as the system of SRD system sends OTPs and messages related to payment to this number. So, it is very important to update your phone number on time.

Why You Might Need to Change Your SRD Phone Number

If you are thinking about the reason for changing or updating your SRD phone number, you should read this. There are many reasons or scenarios in which someone needs to change or update their SRD phone number.

If they lost their SIM card or their phone, it is important for them to update to change their SRD phone number.

The other reason is that they have to do it if their old number got deactivated.

If someone put the wrong phone number at the time of registration for the SRD grant, they must update the number.

If they got a new phone number because of personal reasons.

Just know it is definitely possible if you are thinking about how to change SRD phone number without application ID.

Step-by-Step Guide: How to Change SRD Phone Number Without Application ID

Follow these steps and a simple process for how to change SRD phone number without application ID:

Step 1: Go to the Official SRD Website

First step is to go to the official SRD grant website:

👉 https://srd.sassa.gov.za

This website is the only genuine website related to SRD services. Please avoid fake links that are available on the internet.

Step 2: Find the “Change Phone Number” Option

The next step is to click on “Change phone number”. You will find this option on the homepage of the website. When you see “How do I change my contact details?” or “Change Phone number”, click on it, and a different page will appear on the screen.

Step 3: Enter Your South African ID Number

The next page will appear on the screen where you need to enter your South African ID number. Putting your ID number will help the system find your application.

Step 4: Verify the Identity

When you enter your South African ID number, the system will ask you a few questions to verify your identity. You need to enter your name, username, date of birth, and the digits of your old number to verify your identity.

This step of identity verification exists to keep your SRD account safe.

Step 5: Enter Your New Phone Number

The next step is to enter your new phone number digits. You will get a One-Time Pin (OTP) on this new number for verification.

Step 6: Confirm with the help of OTP

Enter the OTP you got through a message and submit. Once it is done, the SASSA system will update your phone number in its system.

Step 7: Wait for Confirmation

When you submit the OPT for confirmation of your new number, you need to wait for an SMS confirmation. SASSA will send you a message on your number that your phone number is successfully updated. It will take appropriate 24 to 48 hours.

Important Tips When Changing Your SRD Number

When you are learning how to change SRD phone number without application ID, keep these tips in mind:

Remember to use the official website of SRD.

It is important that you check that your new phone number is active and can get OTPs and messages.

Never share your OTP or ID with anyone.

Take a screenshot of the page of confirmation page for future use.

What If You Still Can’t Change Your Number?

If the method we have described does not work for you, contact SASSA. You can contact SASSA by calling their helpline number: 0800 60 10 11. Another way to contact them is to mail them on grantenquiries@sassa.gov.za. You can also go to the SASSA office located near your house.

Talk to them and tell them you have lost your phone number and you do not have the application ID. They will ask you questions over call or mail, or in person to verify your identity and then update your SRD phone number.

How Long Does It Take to Update the Phone Number?

Once you submit your new number and verify the number through OTP, it takes 24 to 48 hours to update the phone number.

You will get messages and payment-related messages on this number in the future.

Conclusion

It is definitely possible if you have the question of how to change SRD phone number without application ID. This issue may be difficult, but the solution exists. You do not have to worry about it! You have to go to the SRD website. Then, use your ID number for verification purposes. The next step is the confirmation of a new number with OTP. And then you have to wait for the confirmation.