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A Guide To Effective Workers’ Compensation Claims Management

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Workers’ compensation can be challenging to deal with, and only those who use the proper methods are able to successfully manage it. When an employee gets injured while performing their duties, the company has to investigate the incident in order to determine the next steps they should take. The following can help you handle the various aspects of workers’ compensation claims management:

Related Post: A Brief Review of Worker’s Compensation Insurance Coverage

# Nurture A Workplace Of Trust And Respect

A work environment where employees are likely to feel insecure and in danger can cause psychological issues and invite tension in the workplace. When workers feel that they’re in a place where the others are distrustful and unwelcoming, they’ll lose their motivation and have little reason to improve their performance or stay productive.

You should be aware of the types of work injuries that may happen in your establishment. That kind of information will help you improve the current work environment and increase your employees’ trust and confidence in the company. 

Employees who are injured and encounter problems with their claim may seek legal assistance by turning to websites like www.terrykatzandassociates.com and hiring a qualified attorney. Experienced lawyers can back them up and help them get the compensation they need. If an employee ends up taking that route, cooperate with the attorney so the issue at hand can be resolved quickly. Doing so would allow you to show that you care about the welfare of your workers.

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# Reduce The Risk Of Injury

Your workers will be more motivated to fulfill their duties and responsibilities when you take charge of their compensation premiums and work toward creating a safer environment for them. 

Employee safety is among the work-related rights that employees and employers alike have to know about. The Occupational Safety and Health Act was passed by Congress to ensure that each workplace complies with certain safety and health conditions according to set standards.

Pre-screening employees will also help avoid injuries in the workplace. When the job calls for physically demanding activities, the employee must have proper experience and training to minimize their likelihood of getting injured. They must undergo a thorough assessment so you can be sure that they can do everything they claim to be capable of.

# Encourage Early Reporting

There are specific injuries that can cost the company such as fractures or punctures due to material handling, slip and falls, and being hit by objects. Those can cause not only physical pain but mental suffering as well, especially if the injury affects the worker’s quality of life.

Instruct your employees to report any type of injury as early as possible within 24 hours. Reporting early can cost an employer 28% less than if the worker reports the issue after a few days. It can also help you provide the employee with quality care, reduce the need for a lawyer, avoid lost-time claims, keep overall costs low, and have enough time to investigate the incident. What’s more, the earlier the worker receives adequate treatment, the sooner they can return to their job.

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Inform your workers that they need to properly follow the guidelines and instructions you’ve set when reporting an injury. No matter how insignificant the injury might seem to be, you as their employer needs to know about it so you can find ways to make the workplace safer. Also, there are injuries that end up worse than they appear, so it’s best for all incidents to be reported at once.

# Establish A Task Management System

Claims management involves a lot of paperwork. Such documents would come from the implementation of the proper procedures your employees should follow so that processing claims becomes faster and your injured staff can receive compensation immediately.

A task management system will help you with recordkeeping. There are various tools available online that your HR personnel can use for task prioritization and file organization. When there’s a proper system in place, you can keep up with who managed or organized a particular claim so it’s easier to backtrack and find errors if any.

# Arrange A Modified Return-To-Work Program

After they receive treatment, assure your worker that they still have a job to come back to. Keeping them employed is less expensive than hiring and training a new staff member. All of your employees must be aware of your company’s return-to-work guidelines and policies.

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If your worker can work but is still showing signs of difficulty, you can offer modified duty, also known as light duty. The physician may mention limitations to the movement of the employee, and there might be some restrictions in place for full recovery. It would be helpful to provide your employee with new, temporary duties that are suitable for a recovering individual.

In Conclusion

Although accidents can happen at work anytime, they don’t have to be as terrible as they sound for the parties involved. It’s important to be fully prepared once an employee files a workers’ compensation claim so that their needs will be met as soon as possible. If you manage claims well, the entire process will take less time and be more cost-efficient, which would mean fewer losses for your company and more positive outcomes for your employees.

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